Recently I’ve been looking for a new [product] to replace the free, open source and somewhat buggy [product] that my [client] is currently using. I tested out some commercial replacement [products] and found one that I really liked.
I wanted to find out approximately how much it would cost so I could do some calculations and work out the best way to present a technical and business case for moving away from [product]. But could I get a price out of these people?
After two phone calls and two emails they were pushing for meetings, timescales, for me reveal the details of my client and the stakeholders, full information about who would sign the contracts and how long they would want to purchase the licence for.
Maybe this is how it works in the business and sales world, but I’m a technical person. I can poke my head in, relate to people, and live up there for a while, but I don’t like bullshit and I’ll go somewhere else if you piss me off.
When you say that you want to:
optimize [my] software investment with pricing that is customized for [my] situation, based on how the product will be used and deployed
I know that you’re really saying:
we want to work out how much money we can get out of you and squeeze you for as much of it as possible
I liked your [product] technically, but if you can’t meet me half way, I’ll find someone else who I can work with.
Like I said in my first email, I was looking for a general idea of how much [your product] was likely to cost so that I could work out the best way to put forward some kind of business case for moving away from [existing product]. I’d tested out a number of [products] and was impressed with the performance of [your product].
It’s obviously a complicated process to work out the cost of a licence, so for now I’m going to use the price of [your competitor] as a base line and forward the [competitor] and [your] details to the appropriate people in my client’s Procurement and Operations departments.
I don’t know what processes they use or what the timescales are likely to be, but I’m going to leave all discussions from now on up to them.
Thank you for your time, and my apologies for not being able to progress this further.
Anyway, back to my beloved code.
